Hella Happy Clients
Ready to Enroll New Dream Clients & Blow Their Minds?
Closing new clients then feeling terrified, wondering "NOW what?!" without a clear onboarding process
Your onboarding process being random & inefficient NOT systematic, organized & smooth
Feeling secretly scared of disappointing the client you just signed (you really wanna blow their mind & over-deliver)
Feeling unsure how to ensure the client relationship runs smoothly & they get great results
Your process of delivering your program is unclear and therefore not easily repeatable
Avoiding closing more clients because with more, it gets too chaotic & client experience suffers
Feeling scared of clients getting immediate buyer’s remorse & pulling out
Feeling anxious to prove that your new client made a good decision in working with you
Not setting expectations & boundaries upfront & therefore experience conflicts, issues or miscommunications later
Feeling unclear about how to systematically ensure client success & retention
When you know how to help TRANSFORM your clients’ lives... you create RAVING fans who happily pay you again & again. I recently sent EXTRA money to someone I hired because I was so thrilled & grateful with her follow through.
You don't have to constantly get new clients; you retain clients & they can't wait to buy from you again & again.
When you know my secrets of creating hella happy clients, you don't have those awkward boundary issues or mismatched expectations. You set the relationship up for success from the jump.
When you know my secrets of creating hella happy clients, you don't have those awkward boundary issues or mismatched expectations. You set the relationship up for success from the jump.
When you optimize for client success, you brilliantly welcome new clients to your world, blow their minds & then collect dazzling results.
Happy clients get you more clients. Unhappy clients tell 100 people on average that they were dissatisfied.
For dream clients to become repeat clients, delivery is key. Integrity is non-negotiable.
But most sales training fails you because it stops at the closed sale. It mosses out the opportunity to delight your clients, overdeliver & set you up for the next sale.
One of the BIGGEST fears I see experts struggle with is "What if I disappoint them?“ after selling your high ticket offer. Good news is... we will eliminate that block.
When you follow my simple but powerful guidelines for onboarding & delivering, you will create a lifelong, powerful bond & transformation with clients who CAN‘T stop referring their friends. It really pays to create hella happy clients.
Client success is the unsung hero of marketing. You sell well but your delivery sucks, your reputation & credibility in the market suffers. That's a terrible strategy long-term. And you bet your butt... Our industry talks.
To feel EXTREMELY confident & clear on next steps after closing a new client!
To smoothly onboarding new clients & blowing their minds!
To easily setting expectations & creating happy client relationships!
To deliver your offer so well you produce raving fans who are obsessed with you & tag you daily!
To feel FULLY worthy of charging high ticket & know that you deliver brilliantly every time!
To EASILY & systematically collect client testimonials & results!
To never again worry about "disappointing" your new high ticket client!
What’s Inside? Powerful Tools You Get When You Enroll!
What's This Course About?
P.S. No Perfectionism Necessary!
You Have One Year Access!
You've Got A Mission to Accomplish! Yay!
Your ONE Powerful Mission in This Course
Next Win: Add Your Mission to Your Calendar!
Reward Planner: How Will You Celebrate Your Mission Accomplished?
ROADMAP: Top 5 Action Steps
What to Do With Your New Insights
What Is This Test & How Does It Help Me?
a) The Ease of Delivery Test (Test #1)
EXAMPLE: The Ease of Delivery Test Completed
What Are These Tools?
Your First Easy Fun Win: The "Just Imagine" Game
What Is This Basic Concept Video & How Does It Benefit Me?
BASIC CONCEPT: Onboarding & Delivery
You're Doing Amazing!
a) What to Do AFTER A Sale: After-Purchase Care
b) How to Feel Deserving & Worthy of Your New Client
c) How to Feel Deserving of Your New Client (Audio)
d) MEDITATION: What If I Disappoint Them? Loving Your Inner Child Who Feels Pressure
How to Get Maximum Value from Expert Sessions
EXPERT: Fear of Disappointing Clients & Handling Difficult Clients (Tony Banta)
What Are These Journal Prompts?
How to Journal Like a Badass
JOURNAL: Emotionally Processing Getting New Clients
Your Next Win: Pick 3 Prompts!
You're Doing Great!
a) The Onboarding Checklist: I Just Closed A Client... Now What?
b) Onboarding Templates to Welcome New Clients!
c) How to Set Crystal Clear Expectations for Happy Client Relationships
d) The Basics of Contracts & Proposals
P EXAMPLE: Create Your Onboarding Survey/ Intake Form
EXAMPLE: Great Onboarding Message & Clear Expectation Setting (Instacart!)
CLIENT EXAMPLE: Simple Coaching Agreement (Gicela)
JOURNAL: Off-Boarding & Improving Your Offer
JOURNAL: How You Make New Clients Feel
Keep Going!
a) How to Use Power of Vision to Massively Increase Client Success
b) How to Be A Visionary Leader Who Changes Lives & Leads Clients to Greatness
c) 26 Powerful Ways to Increase Client Success
d) WORKSHEET: The Super Simple Client Results Tracker
JOURNAL: Collecting Proof & Client Success
How to Get Maximum Value Out Of These Coaching Sessions
COACHING: Releasing Control of Your Program's Outcomes (Nir)
So Proud of You!
a) The Ultimate Hiring Guide: Build Your Team Effectively & Filter Out Time Wasters
GROUP WORKSHOP: Systematizing Delivery & Client Experience (Beta 24) (Tony)
You Are Doing Great Babe!
a) Just Finished Delivering A Coaching Package? What You Gave Was ENOUGH!
b) Templates to Give Clients to Get Great Testimonials
c) How to Ask for & Receive a LinkedIn Testimonial to Build Credibility
d) How to Maintain Great Relationships With Past Clients & Upsell Them
What Are These Examples?
P EXAMPLE: My Offboarding Survey to Collect Results & Feedback
I'm So Proud of You!
ACTION: Little Fast Wins!
PEP TALK for Rough Days
YAY! YOU'RE AMAZING!
The Ease of Delivery Test (Test #2)
What Is This Final Project?
The Proof Project
Test #2: Mark Your Improvement!
YAY! CELEBRATE YOURSELF!
You've Earned a Certificate!
P.S. Down to Share Your Feedback? I'd Love to Hear Your Thoughts!
P.P.S. Will You Do Me A Little Favor?
How to Film an Amazing Testimonial (Helpful Tips!)
What Are These Samples?
Welcome Darling!
FREE PREVIEWWhat's This Course & How Does It Help Me?
FREE PREVIEWHow to Set Expectations in Advance to Create Happy Client Relationships
FREE PREVIEWMake Sure To Give Your Clients THIS So You Can Collect Valuable Results & Proof
FREE PREVIEWIntroducing My Experts!
FREE PREVIEWEXPERT: Fear of Disappointing Clients & Handling Difficult Clients (Tony Banta)
FREE PREVIEWACTION STEPS: 3 Simple Wins You Can Easily Achieve Today!
FREE PREVIEWYay! You Did It! Watch This Now!
FREE PREVIEWI'm Here to Show You How!
See you inside, darling! xo